FAQ
EDUCATION
I'm an artist, do you have advice for how to start an art business?
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Where's Leverage Your Art?
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GENERAL
What makes Gingiber different?
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What payment methods do you accept?
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How do I use my Gingibucks?
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TEA TOWEL CLUB
How do I manage my Monthly Tea Towel Club Subscription?
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Why can't I cancel my Monthly Tea Towel Club Subscription?
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Why is my discount code not applying to my tea towel club subscription?
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SHIPPING & RETURNS POLICY
How/when will my order ship?
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Do you ship internationally?
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How much does shipping cost?
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What happens if my shipment is undeliverable?
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My order arrived and is incorrect, now what?
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What is your return and exchange policy?
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MISCELLANEOUS
Do you do custom illustrations?
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I'd like to offer Gingiber items in my brick-and-mortar store. Where can I place a wholesale order?
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Do you have corrections published for your quilt patterns?
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LOCATION
Where are you located?
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Do you have a Gingiber brick and mortar storefront?
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Do you offer workshops at your studio?
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